Office of Student Accounts

The Vision of the Office of Student Accounts is to establishing a collaborative customer service approach that ensures academic excellence and student success. This is done by providing a complete and accurate billing statement with pending aid –Provided via the Student Portal; working with students to complete financial clearing; Communicate requirements and deadlines to students; provide timely, responsive, and effective customer service to work with students to resolve any open financial aid, student billing or other issues; provide options and guidance to students to plan for payment of balances.

Important Dates and Deadlines:

Students must be Financially Cleared before Attending Fisk:

  • Students must be Financially Cleared by: Friday, July 28, 2017 for Academic Year 17/18
    • Pending Financial Aid in student account has no open items required by the Student.
      • Federal FAFSA Completed
      • Awards Accepted via Student Portal
      • Federal Aid open items completed –MPN, Entrance Counselling, Verification Requirements, etc.
      • Outside Scholarship Award letters received by Fisk
    • Anticipated bill balance Paid in Full by published payment deadline or must be current on signed Fisk University Payment Plan Agreement contract

Term

Classes Begin

 Last date to add/drop

 Payment Deadline

 Summer I

  May 2, 2017

May 8, 2017

 May 12, 2017

Summer II

  May 30, 2017

June 6, 2017

June 9, 2017

Fall

  August 14, 2017

August 24, 2017

July 28, 2017

Spring

  January 4, 2018

January 16, 2018

January 3, 2018

Late Registration:

Fall 2017 – August 11, 2017

Spring 2018 – January 4, 2018

Advisement and course registration for returning students ($200 penalty fee applies for returning students who failed to register during the University’s regularly scheduled registration period during the previous term).

 Payment Options

1.     Direct Payments:

  • Cash, check or credit card in person in Carnegie Hall at the cashier window.
  • Credit Card -
      • In Student Portal: you can now make a credit card payment directly on your billing statement, under “My Ledger”.
      • Fisk University Website: https://fisk.afford.com/PPT/MakeAPayment; then select “Make a One-Time Payment”. Please make sure to include your full name and CAMS ID in the description.
      • Send a check, money order or cashier’s check to: 
    2.     Fisk University Payment Plan:
  • This payment option allows for the student to take their yearly balance and pay for it during the Fall and Spring semesters in monthly installments (NO Auto Pay Available).

10-month plan – July to April

9-month plan – August to April (Late Registered Students)

  • Payment Plan Enrollment Form here ; there is a one-time administrative fee of $40.00 per academic year.
  • Contact Student Accounts or use “Cost Worksheet” to calculate your estimated account balance and complete the Payment Plan Enrollment Form.
  • If payments are missed in any one semester, the student’s account will be placed on a “Business Hold” and charged a $50.00 late fee per semester, the student will not be able to register for upcoming semesters, view grades, participate in Graduation services, and receive transcripts and /or diploma until missed payments are received or paid in full.
  • Not Available for the Summer I & Summer II Terms. 

Credit Balance/Student Refund Policy

Fisk University uses the following policy for credit balances/student refunds:

The University will credit all outside resources (Federal and State Financial Aid, Outside Scholarships and Grants) to the student’s bill first before Fisk University’s Institutional funding is credited. Refunds of credit balance will be limited to Federal Pell Grant, Federal SEOG, Federal Perkins, Federal Direct Loans (Sub., Unsub. And Plus/Grad Plus) and Private Educational Loans; otherwise, if a credit balance generated by other outside financial aid resources and/or Institutional funds, the institutional funds will be adjusted down to remove the credit. Institutional Funds are not refundable.

Refunds of credit balances will be limited to Federal Direct Loans (Sub., Unsub. And Plus) and/or Private Educational Loans for Presidential Scholars, who follow a different scholarship agreement/contract.

Eligible Title IV credit balances are reviewed and refunded to the student within 14 days of the credit posting to the student account. Students are not required to request the refund.

If a student account reflects a credit balance created by a Parent Plus loan, the Parent Plus loan applicant will receive the refund. If the Parent Plus applicant would like the refund to be issued in the student’s name, written authorization is required each semester, unless already indicated as “credit to the student” on the Master Promissory Note.

Hours:  8:00 a.m. – 5:00 p.m. (Central Time)

Cashier Hours:  9:00 a.m. – 3:30 p.m. (Central Time)

Phone:  (615) 329-8546

Fax:  (615) 329-8520

Email:  

Location and Mailing:

Fisk University

Student Accounts, Carnegie Hall

1000 17th Avenue North

Nashville, TN  37208

Staff