AESP Student Complaints
A copy of electronic and hard copy complaints will be provided to the Student Government Association’s Grievance Director within 72 hours after receipt. The Dean of Student Engagement/Associate Provost will review the written complaint and meet with the complainant within 72 hours of receipt.
The Formal Written Complaint policy and procedure is published in the University Bulletin (pp.38-41) and is available to all students.
The procedure to submit hard copy written student complaints
is as follows:
For General Complaints: The completed form should be taken to the Office of Student Engagement in a sealed envelope addressed to: Dean of Student Engagement, CONFIDENTIAL.
For Residence Hall Complaints: The completed form should be taken to the Residence Hall Director of the building where the violation occurred in a sealed envelope addressed to: Office of Residence Life, CONFIDENTIAL.
For Criminal Complaints: The completed form should be taken to the Office of Campus Safety in a sealed envelope addressed to: Director of Public Safety, CONFIDENTIAL.
For Academic Complaints: The completed form should be taken to the Office of the Provost in a sealed envelope addressed to: Office of the Provost, CONFIDENTIAL.
SACSCOC Complaint Process
Fisk University is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award Bachelor’s and Master’s degrees. The SACSCOC should be contacted only on matters related to any significant non-compliance with the Commission's standards, policies, or procedures related to accreditation. Information regarding the SACSCOC complaint process can be found on the SACSCOC website (http://www.sacscoc.org/pdf/081705/complaintpolicy.pdf)