Office of Information
Technology Services

Information Technology Services

Welcome to Fisk University's Office of Information Technology Services.Our goal is to provide the technological leadership to facilitate advancements in learning and educational discovery through innovative strategy. We have worked diligently to enhance an Information Technology environment that provides state-of-the-art technology, which enables our students and faculty to work in a quality learning setting.

Location
John Hope and Aurelia E. Franklin
Library Lower Level

Hours of Operation:
Monday-Friday 8:00 a.m. - 5 p.m.

Phone: 615.329.8693

Departments Helpful Tips

With Office 365, students can access the same great Office tools that faculty and staff use every day including:

Email and calendars

  • Cloud-based email and calendars powered by Microsoft Exchange Online
  • 25 GB storage per mailbox
  • Improved calendar sharing
  • Access email, calendar, and contacts on your mobile device

Web conferencing

  • Excellent for project or study groups
  • Rich online meetings with audio and video, desktop sharing, and virtual whiteboard powered by Microsoft Lync

Office Web Apps

  • Create and edit Microsoft Word, Microsoft Excel, Microsoft PowerPoint, and Microsoft OneNote documents using your favorite web browser

SkyDrive Pro

  • Store, organize, and share your important documents in the cloud
  • Stored documents are accessible from anywhere, on any browser
  • Documents can be shared easily with other Office 365 users
  • Create team, study group, or club sites.

Office 365 offers the latest web-based communication and collaboration tools available from Microsoft.  The current email system is based on an older product, known as Outlook Live@edu.  Microsoft retired this product over the summer, and replacing it with the Office 365 service.

Office 365 is designed to be functional on almost any modern web browser.  However, some features may be unavailable on outdated versions of some browsers.  Microsoft recommends using one of the following browser versions to insure full functionality on all of the Office 365 services:

  •          Internet Explorer 9 or later
  •          Firefox 12 or later
  •          Safari 5 or later
  •          Chrome 18 or later

All of your existing mailbox contents will be intact after the upgrade is complete.  This includes email messages, calendar appointments, personal contacts, attachments, tasks, and reminders.

Any messages sent to your email address during the system outage will be delivered to your mailbox. When the upgrade is complete, your new messages will be waiting in your Inbox.
You may visit Microsoft's website for detailed setup instructions for most mobile phones and tablets.
Many common questions are answered in the Office 365 Help site. If you have a question about the service, or if you encounter any problems accessing or using your account, you can also contact the ITS Helpdesk at (615) 329-8693 or at itshelp@fisk.edu