The ITS Help Desk provides in-person notebook and desktop support free of charge to students, faculty and staff.
We have knowledgeable and helpful technicians who work diligently to provide thoughtful solutions for the needs of the campus.
The time frame for service is 3 to 5 business days. ITS will not perform any actions that will affect the data on the system without first contacting the owner of the system to inform him/her of such actions. This does not apply to hardware failures that affect the data on the system.
If we do find any issues such as spyware related or reoccurring issues we will reach out to you to inform of our finding and offer solutions for every case. ITS reserves the right after investigating and reviewing to refuse service and/or remove any illegal or problematic software found on the system